Last Updated March 13, 2025
This Privacy Policy applies to your use of the ISSUE Project Room, Inc. (“ISSUE”) website and only applies to information collected through our website. It describes the information that we gather from you, how we use and disclose your information, and the steps we take to protect your information.
The information that we collect:
- Personal Information
Generally, you can visit the site without telling us who you are or revealing any Personal Information (when we use the term “Personal Information,” we mean information that can be associated with a specific person and can be used to identify that person, such as name, e-mail address, mailing address, mobile phone number, age, gender, date of birth, as well as additional sensitive information such as your social security number, financial information, financial account information, and other similar types of information). If you do provide us with Personal Information, we will store and use that information in accordance with this Policy. For example, you may provide us with Personal Information when you purchase a ticket through our vendor’s site and/or when you contact us or request information about us, this site and our products or services (whether by email or other means).
- Cookies
When you use the site, we may send Cookies (small text files containing a string of alphanumeric characters) to your computer or mobile device, to help analyze our web page flow, customize our content, measure promotional effectiveness, and promote trust and safety. You may decline our cookies if your browser permits, although doing so may interfere with your ability to use the site or certain features of the site. We may also use Google Analytics or a similar service that uses Cookies to help us analyze how users use the site. - Information We Collect Automatically
When you visit our website, we may automatically receive and record certain information from your computer, web browser and/or mobile device, including your IP address or other device ID, web browser and/or device type, hardware and software settings and configurations, the web pages or sites that you visit just before or just after visiting the site, the pages you view on the site, your actions on the site, and the dates and times that you visit, access, or use the site.
The information that our vendors collect:
- Personal Information
Additionally, when you purchase a ticket to our events, register for a membership, or provide a donation, personal information provided is subject to the terms of our vendors’ privacy policies, which you can find on the membership or ticket purchase landing pages. Please review those policies for more information on how our vendors collect, use, and share your Personal Information, including information that they may share back with Issue.
How we use the information we collect:
- We use non-identifying information about your use of the site to understand and analyze the usages trends and preferences of our users, to improve the site, and to improve fraud detection and information security.
- We may use your e-mail address or other Personal Information you provide (a) to contact you for administrative purposes such as customer service, to process donations and ticket payments, provide discounts, and to send you promotional materials. You can opt-out of receiving promotional communications by following links provided in the messages or by cancelling your membership, if you have one. Your changes are reflected promptly in active user databases but we may retain your information for a variety of purposes, including backups and archiving, prevention of fraud and abuse, and analytics.
- We may use Cookies and automatically collected information to: (a) personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide customized content, discounts, and information; (c) monitor and analyze the effectiveness of the site; and (d) monitor aggregate site usage metrics such as total number of visitors and pages viewed.
When we share information:
- We may share your Personal Information if required to do so by law to protect Issue from fraudulent, abusive, or unlawful uses or activity; to protect the security or integrity of our website; to investigate and defend ourselves against any third party claims or allegations; to assist government enforcement agencies; or to comply with state and federal laws, in response to a court order, judicial or other government subpoena or warrant.
- We make certain information available to third parties for business purposes, such as to facilitate ticket sales, our newsletter, and to manage donations.
- We work with third party service providers to provide website development, hosting, data storage, maintenance, and other services for us. To the extent it is necessary for these third party service providers to complete their contractual obligations to us, these third parties may have access to or process your Personal Information.
- In the event Issue were to be engaged in or contemplating a divestiture, merger, consolidation, or asset sale, or in the unlikely event of a bankruptcy, Issue may transfer or assign the information, including Personal Information, that we have collected from users.
Your Choices:
- You may decline to share certain information with us, in which case we may not be able to provide to you some of the features and functionality of our website.
- Once you have provided your Personal Information, you may update, correct, or delete this information and email preferences at any time by contacting info@issueprojectroom.org.
- If you do not wish to receive our newsletters, you can opt-out of receiving promotional emails (excluding emails related to your registration, correction of Personal Information, password change, and other similar communications essential to your transactions through the website) by using the unsubscribe process at the bottom of the email.
Our Commitment to Children’s Privacy:
Our website is not intended for use by children under age 13 and we do not knowingly collect or maintain information from persons under age 13. If you are under age 13, please do not use or access the site at any time or in any manner. If we learn that Personal Information has been collected through the site from persons under age 13 and without verifiable parental consent, we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under age 13 has obtained an Issue membership account or provided us with Personal Information, please alert us at info@issueprojectroom.org to request that we delete the information from our systems.
Our Commitment to Data Security:
We use certain physical, managerial, and technical safeguards that are designed to protect the integrity and security of your Personal Information; however, no security measures are perfect or impenetrable, so we cannot ensure or warrant the security of any information you transmit to us through our website, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. We cannot control the actions of other users or other third parties with whom you may choose to share your information and therefore we cannot and do not guarantee that information you post through the site will not be viewed by unauthorized persons. We are not responsible for the circumvention of any privacy settings or security measures contained on the site. Even after removal, copies of information that you have posted may remain viewable in cached and archived pages, or if other users have copied or stored such information.
We retain Personal Information as long as it is reasonably necessary and relevant for our operations, and/or to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, or enforce our Terms of Service or other agreements.
Visitors from Outside the United States:
This site is controlled and operated by ISSUE in the United States. If you choose to access the site from outside the United States, you acknowledge that you choose to and will be transferring your information, including Personal Information, outside of those regions to the United States for storage and processing, as necessary to provide to you the products and services available through the site. You also agree that we did not solicit your business in jurisdictions outside of the United States. Where required, we comply with applicable legal frameworks relating to the collection, storage, use, and transfer of Personal Information.
Depending on the jurisdiction in which you reside, you may have the right to access, correct, delete, or restrict use of certain Personal Information covered by this Privacy Policy. Depending on the jurisdiction, you may also have the right to request that we refrain from processing your Personal Information. Please bear in mind that if you exercise such rights this may affect our ability to provide our products and services. For inquiries about your Personal Information, please contact us by e-mail at info@issueprojectroom.org, or through any of the contact information provided below. While ISSUE will make reasonable efforts to accommodate your request, we also reserve the right to impose certain restrictions and requirements on such requests, if allowed or required by applicable laws. Please note that it may take some time to process your request, consistent with applicable law.
Changes and Updates to this Privacy Policy:
We may update this Privacy Policy from time to time and we encourage you to revisit this page periodically. We will notify you about significant changes by placing a prominent notice on the website or by sending you an email so that you can choose whether to continue using the site.
Do Not Track Disclosures
Third parties such as advertising networks, analytics providers, and widget providers may collect information about your online activities over time and across different websites when you access or use our Services. Currently, various browsers offer a Do Not Track (“DNT”) option, but there is no standard for how DNT should work on commercial websites. Due to lack of such standards, the ISSUE site does not respond to DNT consumer browser settings.
Our Contact Information:
Please contact us with any questions or comments about this Privacy Policy, our processing of your personal information or your consent choices by email at info@issueprojectroom.org.
Attn: Privacy
ISSUE Project Room, 22 Boerum Pl. Brooklyn, NY 11201
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