FAQ

GENERAL INFORMATION

How do I contact ISSUE Project Room? 

For general inquiries contact 718-330-0313 or info@issueprojectroom.org.

Where is ISSUE Project Room located?

At 22 Boerum Pl. Brooklyn, NY 11201. Near Borough Hall (2/3/4/5/R) and Jay St–MetroTech (A/C/F).

What are your hours?

The venue opens approximately 30-minutes before showtime for ticketing and seating.

Is seating assigned?

Unless noted, seating is general admission and first-come, first-served.

Are all ISSUE programs at the 22 Boerum Pl. theater?

Activities center at our Downtown Brooklyn theater, but ISSUE also works with many partner organizations and venues. Please carefully check the address listed on each event page for public presentations.

TICKETING

How can I purchase tickets?

Tickets for all events can be purchased online through our website or directly at the door, pending availability. Online pre-sales end 4-hours before showtime. Tickets are available at the door unless the event is marked "Sold Out." A waitlist for a sold out event will be available at Front of House.

Respect your RSVP. 

ISSUE encourages a culture of respect around free arts programming–by honoring your RSVP, you recognize ISSUE’s ongoing efforts to cultivate new work by emerging artists. If you can no longer attend a free event, please contact ISSUE’s Communications Director to let us know. Thank you for respecting the reservation.

Is there a service charge on tickets?

There is a small per-ticket service fee (usually under $2) on all credit card purchases online and in-person.

Can I get a refund?

No problem—just email ISSUE’s Communications Director at least 24-hours before the event and we’ll process your refund. If an event is canceled or rescheduled, you’ll automatically receive a refund.

AT THE 22 BOERUM PL. THEATER

Can I arrive late?

Programs aim to begin at the posted time for each show, and doors open 30-minutes prior to the event. We encourage guests to arrive on time. Late seating is permitted, but may be restricted depending on the artist’s request and venue capacity.

Do I need to be 21+ to attend?

All ISSUE Project Room performances are all ages.

Are student discounts available?

Yes! Student tickets are available for all shows, unless sold out, 30-minutes prior to showtime with a valid student ID. Contact info@issueprojectroom.org for bulk educational discounts.

ACCESSIBILITY

Is ISSUE Project Room wheelchair accessible?

Yes! ISSUE’s venue is ADA accessible, including restrooms and entryways. For questions or accommodations, feel free to contact us ahead of time at 718-330-0313 or ISSUE’s Tech Director. For offsite programs, ISSUE endeavors to include accessibility information on each event page.

Does the venue require masks?

ISSUE events do not require masks unless otherwise specified, but are welcomed and also provided at Front of House.

 

Last updated 04-23-2025